The Key
Key Workers

Accessibility

Our commitment to making this website usable for as many people as possible, and how to give us feedback.

Last updated 30 June 2026

1. Our commitment

The Key 4 UK Cities Limited is committed to making its website accessible to everyone, including people with disabilities. We want as many people as possible to be able to use this site, regardless of how they access the web.

We are continually working to improve the accessibility and usability of our website and to follow recognised standards and good practice.

2. The standard we aim for

We aim to meet the international Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive and neurological disabilities.

3. What we do to support accessibility

Measures we take include:

  • using semantic, structured HTML and clear page headings;
  • maintaining sufficient colour contrast and legible, scalable text;
  • providing visible keyboard focus styles so the site can be navigated without a mouse;
  • providing descriptive text alternatives for meaningful images;
  • respecting the operating-system "reduced motion" setting so that animations are minimised for those who prefer it; and
  • designing the site to be responsive and usable across devices and screen sizes.

4. Known limitations

Despite our efforts, some content may not yet be fully accessible. Areas we are aware of include:

  • interactive maps and data-visualisation components, which can be difficult to convey to assistive technologies;
  • some embedded third-party content, which we do not fully control; and
  • certain downloadable documents that may not be fully tagged for screen readers.

We are working to address these and to provide accessible alternatives on request.

5. Feedback and contact

We welcome your feedback. If you experience any difficulty using this website, or need information from it in a different format (for example, accessible PDF, large print, easy read, audio or braille), please contact us:

We aim to respond within five working days.

6. Enforcement

If you contact us with a complaint and are not happy with our response, the Equality and Human Rights Commission (EHRC) is responsible for enforcing the Equality Act 2010. You can contact the Equality Advisory and Support Service (EASS) via their website at equalityadvisoryservice.com.

7. Preparation of this statement

This statement was prepared and last reviewed on 30 June 2026. It is reviewed regularly and updated as the website develops.